Are you an Individual or Family in Need of Help?

Butte 2-1-1 should be your next call!


If you are a survivor and have ongoing needs beyond what FEMA and other agencies have provided, Butte 2-1-1 is the best place to connect for your next step.  Butte 2-1-1 is effectively a “second responder” for Camp Fire survivors. Butte 2-1-1 has taken thousands of calls from people impacted by the fire and has their pulse on the ongoing needs of many in our community. Butte 2-1-1 maintains a database and public website with hundreds of updated Camp Fire resources and is a great starting place to get help. Butte 2-1-1 has trained and expert staff who conduct year-round research, verification, and updates in the comprehensive community resource database. If you have individual needs as a result of the Camp Fire, we are the best starting place for you.

Disaster case management services
continue to expand to support the long-term recovery of Camp Fire survivors. Multiple local agencies are providing this service through a coordinated team of case managers working through the Camp Fire Long Term Recovery Group. Survivors outside of Butte County can also receive assistance.

PLEASE NOTE: Due to high demand, there is a wait for new callers to be connected with a case manager. Please call Butte-Glenn 2-1-1 to be placed on the disaster case management queue. You will be assigned to a case manager as soon as there is an opening.

The Long Term Recovery Group recognizes the importance and urgency of case management services and every effort is being made to build the capacity needed to ensure those needing assistance will receive help.

If you previously had a case manager through the federal IDCM (Immediate Disaster Case Management) program and you would like to receive follow-up local case management services, or if you are a resident of FEMA housing, please call Northern Valley Catholic Social Services at 1-844-556-6272 to be placed on a community queue for case review. 

If you have immediate needs, call Butte-Glenn 2-1-1 or text your zip code to 898211 to get connected to recovery resources for assistance with utilities and rent, furniture and household goods, food, propane, gas, medical care, property repairs, emotional support and wellness, transportation, employment assistance, programs for children and families, and more. Because of limited local resources, not all services are consistently available.

Survivors outside of Butte and Glenn counties can dial the toll-free number 1-866-916-3566 to reach the 2-1-1 Center in Chico.



The official website for Camp Fire response and recovery of Butte County. This site provides up-to-date official information regarding numerous aspects related to the Camp Fire recovery process. This is a great resource to discover what businesses have re-opened and to make sure the directory is updated as businesses come back online. They also have a variety of maps available for property owners to stay apprised on the status of their property as the cleanup continues. They also offer a variety of links to resources for debris removal, property reassessments and financial assistance.

The Official Website for the Town-led Community Recovery Plan where meeting schedules, community surveys, and the planning process is found. Make it Paradise is the place for Paradise residents to have a clear voice in the future of Paradise. They host meetings with Paradise residents, listening to what you have to say and where you are in your process, and then provide that input to the town council and other recovery organizations who are working on behalf of Paradise.

The Camp Fire Zone Project is designed by citizens to help citizens. In their roles as zone captains, individuals meet regularly to share rebuilding questions, resources, and needs specific to their community. Zone Captains then report back to their community/council leaders with updates and information or requests. From Paradise to Concow to Stirling City (and everywhere in between) we are a group of organized individuals working together to unite as one non-political voice, the system is unique by grouping a large number of people together with a unified voice to achieve a common goal of rebuilding their neighborhood/solving issues and being able to save a lot of time and money.